Frequently Asked Questions

How long does shipping take?

Orders ship within 1–2 business days. Standard delivery takes 5–8 business days within the US. You'll receive a tracking link by email once your order is dispatched.

Do you ship internationally?

Currently we ship within the United States only. International shipping is coming soon — join our newsletter to be notified.

What is your return policy?

We offer a 30-day hassle-free return policy. If you're not satisfied with your purchase, contact us at support@fathomoutdoor.com and we'll make it right.

Are your fish finders compatible with kayaks and small boats?

Yes. All our fish finders are designed to work with kayaks, canoes, jon boats, and any vessel. Each product page specifies the mounting options available.

How do I track my order?

Once your order ships, you'll receive a tracking email. You can also track your order anytime at Track Your Order.

Do you offer a warranty?

Yes — all Fathom gear comes with a 1-year warranty against manufacturing defects. Contact us to start a warranty claim.

Can I change or cancel my order?

Orders can be modified or cancelled within 12 hours of placing them. After that, the order may already be in processing. Contact us as soon as possible at our contact page.